Terms of Service

1
Privacy Policy
A privacy policy is a legal document that outlines how a company or organization collects, uses, protects, and manages personal data obtained from users. It typically includes details on the types of data collected, the purposes for which it is used, how it is shared with third parties, and the rights users have over their data, such as the ability to access, correct, or delete it. Privacy policies are essential for transparency and compliance with data protection laws, helping users understand and trust how their information is handled.
2
Digital Charter
Shan Counseling LLC’s Digital Charter establishes a framework for protecting client privacy and ensuring ethical, secure use of technology in mental health services. Built on client-centered care, transparency, and compliance with HIPAA and Pennsylvania laws in mind, the charter prioritizes data security through encryption, access controls, and regular audits while limiting data collection to essential needs.
The charter provides guidance on client rights, including access to records, amendment requests, and consent management, alongside staff training and client education on data practices. It enforces compliance through internal and external audits while upholding ethical standards like non-discrimination and respect for autonomy. As a living document, the charter is regularly reviewed to ensure privacy and security in mental health care.
For additional information on the therapist see LinkedIn profile here.


